Adult-Use Delivery

Who Can Place An Adult Use Delivery Order?

Anyone who is 21+ years of age, has created an account with Ember Gardens, lives in the delivery radius, and has completed the ID verification step.

Who Can Accept An Adult Use Delivery Order?

Only the ordering customer can accept a delivery order. A delivery driver will validate that the customer’s physical ID matches the encrypted ID on file.

How Do I Order Adult Use Delivery?

Once you have a EG account and your ID has been verified you can order delivery directly from EmberGardens.com by selecting delivery in “Order Now” in the navigation menu.

Where Do You Deliver?

Ember Gardens delivers in Boston and the following Cities & Towns on the South Coast: Middleborough, Fall River, Taunton, Dartmouth, Brockton, & New Bedford.  

How Do I Know When To Expect A Delivery?

Delivery customers will have a range of times and days to choose from when finalizing their order. On the day of your delivery, we will notify you via a series of texts and emails to provide near, real time updates on the status of your delivery.

What Do I Need To Be Ready For My Delivery?

In order to receive your delivery, you will need your payment (exact cash or debit card and the physical copy of the government issued ID that was used for delivery registration.

How Do I Know My ID Is Secure?

All ID information is stored with a secure 256 bit end-to-end encryption—The same level of security used in online banking.

Where Can I Receive A Delivery?

You can receive a delivery at any residential address within our delivery radius. Some municipalities do not allow cannabis delivery services.

How Do I Pay For Delivery?

You can pay for your delivery with exact cash or a debit card. 

Can I Modify A Delivery Order After It’s Placed?

Yes, you can modify your delivery order by contacting customer service at info@embergardens.com. Please reference your order confirmation #.

How Do I Reschedule My Delivery?

Yes, you can modify your delivery order by contacting customer service at info@embergardens.com. Please reference your order confirmation #.

What Happens If I’m Unavailable To Accept My Delivery?

Your delivery will be canceled and you will need to submit a new delivery order for a future date.

How Often Do You Deliver?

We deliver Mon-Sat with multiple available time slots each day. You can select your delivery time and day in the checkout process.

When Do You Plan On Expanding Delivery To My Area?

We will continue to expand our delivery radiuses as this portion of our business grows. Join our mailing list for updates on delivery expansion.

What Is The “CCC”?

The Cannabis Control Commission (CCC) is a state agency responsible for implementing and administering the laws enabling access to medical and adult use of marijuana in the Commonwealth of Massachusetts.

How Discreet Is Cannabis/Marijuana Delivery?

We respect your privacy by delivering your order in a discreet unmarked car with professionally dressed delivery drivers.

What Happens If My Government ID Address And Delivery Address Don’t Match?

The delivery address and the address on your ID do not have to match. We can deliver to any residential address within our approved delivery radius as long as you have created a customer account on Ember Gardens and successfully verified your government issued ID. The ID address is for identity verification only.

Can An Out Of State Resident Order Delivery?

Yes, as long as you have created a customer account on Ember Gardens, successfully verified your government issued ID, and your delivery address is a residential address within our approved delivery radius. We cannot deliver to businesses. Including hotels, schools, federal and state buildings, or any residences with municipalities that have a cannabis delivery ban in place..

Where Can You Not Deliver?

We cannot deliver to businesses. Including hotels, schools, federal and state buildings, or any residences with municipalities that have a cannabis delivery ban in place.